Terms of Service

These Terms govern your use of Promptlyr’s website, mobile applications, and related services (the Service). “Promptlyr,” “we,” and “us” refer to Promptlyr, the registered company operating the service in California, United States. Contact: promptlyr.ai@gmail.com.

When you are presented with these Terms and agree to them when creating an account or purchasing a service, you enter this agreement. If you do not agree, do not create an account or purchase the Service. Our Acceptable Use Policy and Billing & Refund Policy form part of these Terms. Our Privacy Policy explains personal-information processing; accepting these Terms is not blanket consent to optional processing.

A separate agreement signed with a school or organization controls where it expressly conflicts with these Terms. Nothing here removes rights or remedies that applicable law does not allow a contract to exclude.

Promptlyr is for people ages 13 and older. You must be at least 13 to create an account or use the Service. If you are below the age of legal majority, a parent or legal guardian must review and agree to these Terms and supervise your use. Higher local ages of digital consent and feature-specific age restrictions may apply.

Children under 13 may not use Promptlyr, create an account, or submit personal information. Parental permission or use of an adult account does not create an exception. See Parents & Children for the child-privacy contact and deletion-request process.

Teachers and schools must have authority to provide student information. Connecting Canvas does not establish a school contract, parental consent, or compliance with education-privacy law. Do not upload a class roster or other students’ education records unless you have the necessary authorization and an appropriate agreement with us.

Provide accurate registration and billing information, keep it current, and protect your sign-in credentials. Do not share or sell your account. Tell us promptly about suspected unauthorized access. You are responsible for activity you authorize and for taking reasonable precautions; these Terms do not make you automatically responsible for activity caused by our failure to meet a legal duty.

We may require reasonable verification to protect an account or respond to a privacy request. Do not send passwords, payment-card numbers, Canvas access tokens, or identity documents to support unless we have arranged an appropriate secure method.

Promptlyr provides AI chat and model comparison, writing assistance, image and media tools, quizzes and study sets, notes and PDF annotation, planning, and related features. Some features require a paid plan, credits, an integration, or compatible hardware. Availability varies by platform, account, region, and provider.

Models and third-party services may change, fail, or be withdrawn. Requests may use supporting or fallback providers and may send relevant conversation history, files, or study context as explained in the Privacy Policy. We may change features for maintenance, security, legal, or operational reasons. Material reductions to an existing paid service remain subject to applicable notice, cancellation, and refund rights.

External sites, schools, payment services, and app stores have their own terms. Their names and trademarks belong to their owners. A reference to Canvas, Turnitin, or an AI model does not by itself establish sponsorship, endorsement, or an official partnership.

AI can produce incorrect, fabricated, outdated, biased, offensive, or incomplete results, including invented citations, incorrect calculations, transcription errors, and misleading originality scores. Review outputs against reliable sources and your own work before relying on, sharing, or submitting them. Other users may receive similar output.

Study recommendations, predicted grades, and summaries are estimates, not academic decisions or guarantees. Promptlyr does not guarantee grades, admission, learning outcomes, originality, a particular detection score, or acceptance by a teacher, school, publisher, or employer. Writing tools cannot guarantee that work will pass an AI or plagiarism detector.

Follow your institution’s rules for AI assistance, examinations, attribution, and collaboration. Do not submit AI-generated or rewritten work as exclusively your own where that would misrepresent authorship or violate those rules. Report-checking features may involve authorized human review and are not a guarantee of an official institution’s result.

The Service is not a substitute for a qualified professional, emergency service, or human supervision. Do not rely on it alone for medical, legal, financial, safety-critical, admissions, disciplinary, or other consequential decisions.

You retain rights you have in prompts, uploads, notes, recordings, handwriting, course information, and other material you provide (Input). You must have the rights and permissions needed to submit it, including permission to record other people and process their personal information. Do not upload material you are required to keep confidential unless you are authorized to use the Service for it.

You give us a nonexclusive, worldwide permission to host, copy, transmit, format, display, and process your Input only as reasonably necessary to provide and secure the Service, carry out your instructions, and comply with law. We may allow service providers to perform those tasks. Sharing and collaboration features also require us to make selected content available to the recipients you authorize. This permission does not authorize selling your private content or using it in public advertising.

As between you and Promptlyr, you may use generated output and we assign to you any rights we hold in that output, to the extent legally transferable and subject to third-party rights and applicable provider restrictions disclosed for the feature. We do not promise that output is copyrightable, unique, or free of others’ rights. You receive no rights to third-party source material or our software merely because they appear in a response.

The processing permission ends when the content is removed, except for copies reasonably retained for legal obligations, security, dispute resolution, limited backup handling, or sharing you already authorized, as described in the Privacy Policy. Statutory deletion rights still apply.

Use invite links and sharing permissions carefully. Collaborators may be able to view, edit, copy, or export the material you share. Removing access cannot retrieve copies already downloaded or independently retained by recipients.

Connect only Canvas accounts, calendar feeds, and other resources you are authorized to access. Calendar-feed URLs and integration tokens can grant access to school information; treat them as secrets. Imports and recurring synchronization can store courses, assignments, deadlines, grades, and other information exposed by the connection. Review imported information for errors.

Disconnecting an integration stops the connection but does not automatically erase previously imported notes, courses, assignments, chat context, or copies elsewhere. Use the relevant deletion controls or contact us. Promptlyr does not change your school’s official records merely by showing or editing an imported planner item.

The price, currency, billing interval, taxes where applicable, renewal terms, and included allowances shown before purchase govern your order. Recurring subscriptions renew and charge the authorized payment method until canceled. If a trial or promotion converts to a paid plan, its duration, charge, and cancellation terms must be disclosed before you accept it.

Credits and checks are limited rights to use features; they are not money, investments, or transferable stored value. Usage costs and replenishment limits vary by feature and plan. The weekly replenishment schedule can differ from the subscription’s billing interval. Purchased report-check add-ons currently expire seven days after purchase, subject to mandatory law and the disclosures shown at checkout.

Review Billing & Refunds before canceling. The direct Cancel Subscription action currently cancels immediately, removes paid access and remaining credits/checks, and removes uploaded report records. A billing-portal or app-store cancellation may use a different effective date displayed by that provider. Save anything you need first. Uninstalling the app or signing out does not cancel a subscription.

Refund requests, billing errors, cancellation assistance, and statutory withdrawal rights are addressed in Billing & Refunds. Nothing in these Terms prevents a refund or other remedy required by law. Material price changes apply prospectively with any notice and consent required by law.

We grant you a limited, nonexclusive, nontransferable permission to use the Service for lawful purposes in accordance with your plan and these Terms. We and our licensors retain rights in the software, branding, designs, and other materials we provide, apart from your content and rights expressly granted to you.

For an iOS app obtained through the App Store, Apple’s Standard Licensed Application End User License Agreement governs the app license unless a valid custom EULA is supplied through the App Store. These Terms govern the associated Promptlyr service and do not replace or reduce rights under the applicable app license or mandatory law. Apple’s Standard EULA is available at https://www.apple.com/legal/internet-services/itunes/dev/stdeula/.

Apple is not the operator of the Promptlyr service. Contact Promptlyr for service support. App-store purchases, where applicable, are also subject to the store’s billing and refund rules. Open-source components remain governed by their applicable licenses.

Follow the Acceptable Use Policy. In particular, do not use the Service for illegal activity, exploitation, harassment, privacy violations, impersonation, infringement, academic misconduct, malware, unauthorized access, or evasion of safeguards and payment limits.

We may restrict requests, remove content, or suspend access when reasonably necessary to address a violation, security threat, legal obligation, or material harm. Where reasonable and lawful, we will explain the action and allow you to respond through support. We may act immediately where advance notice would create risk or violate law. Enforcement does not eliminate consumer or privacy rights.

Send suspected infringement or unlawful-content reports to promptlyr.ai@gmail.com, identifying the work or right involved, the specific content and its location, your contact details, and why you believe the use is unauthorized. Include supporting information and a statement that your report is accurate and made in good faith. Do not submit knowingly false reports.

We may restrict or remove disputed content and take action on repeat infringement where appropriate. This contact route is not a representation that we have registered a DMCA agent or qualify for a statutory safe harbor. Formal notices and responses remain subject to applicable law.

You may stop using the Service and request account deletion. Subscription cancellation and data deletion are separate actions: check the billing provider’s cancellation confirmation before deleting your account, especially for app-store subscriptions.

We may end the Service or an account for the reasons described in these Terms. Where practicable and lawful, we will give reasonable notice of a general discontinuation and an opportunity to obtain your content. Paid-service rights and refunds required by law survive termination. The Service is not an archival backup; export important work regularly.

Provisions that by their nature need to survive termination continue to apply, including accrued payment obligations, ownership, lawful retention, dispute resolution, and applicable liability limitations.

To the extent permitted by applicable law, the Service is provided “as is” and “as available,” without implied warranties of merchantability, fitness for a particular purpose, or noninfringement. We do not promise uninterrupted access, perfect security, error-free output, or compatibility with every device.

These exclusions do not override express commitments made at purchase or any statutory guarantee, duty of reasonable care, or remedy that cannot lawfully be excluded. Some jurisdictions do not allow some exclusions, so they apply only to the extent permitted where you live.

To the extent permitted by law, neither party is responsible to the other for indirect or consequential losses, lost business profits, or lost business opportunities arising from this agreement. Subject to the exclusions below, Promptlyr’s total liability arising out of the Service is limited to the greater of US$100 or the amount you paid Promptlyr for the Service during the twelve months preceding the event giving rise to the claim.

Nothing limits liability for fraud, intentional misconduct, gross negligence where it cannot be limited, death or personal injury caused by negligence where applicable, or any other liability, statutory compensation, or consumer remedy that applicable law does not allow us to limit. The limitation does not extinguish a refund we owe you. Provider involvement does not relieve us of our own legal obligations.

If you use the Service on behalf of a business, you represent that you may bind it. To the extent permitted by law, that business will reimburse reasonable losses and costs arising from third-party claims caused by its unlawful Input, infringement, or material breach of these Terms. This obligation does not apply to an individual using the Service as a consumer and does not cover losses caused by our breach, negligence, or misconduct.

We will provide reasonable notice of such a claim and allow reasonable participation in its defense. No settlement may impose an admission or nonmonetary obligation on the other party without its consent.

Please contact promptlyr.ai@gmail.com with a description of a dispute and the resolution you seek so we can try to resolve it. Contacting us is not a condition that prevents you from exercising statutory rights or meeting a legal deadline.

California law governs these Terms to the extent permitted by law, without displacing mandatory protections available where you live. Courts with jurisdiction may hear disputes, and you retain any mandatory right to bring a claim in the courts where you live and to contact a regulator or consumer-protection body. These Terms do not impose mandatory arbitration, a class-action waiver, or a shortened statutory claim period.

We will identify updated versions and provide notice of material changes through the Service or an appropriate account contact. Where consent or renewed acceptance is required, we will obtain it before applying the change. Changes do not retroactively remove accrued claims, authorize unrelated data uses, or waive mandatory rights.

If a provision is unenforceable, the remainder continues to apply to the extent allowed by law. A failure to enforce a provision is not a waiver. You may not transfer this agreement without our consent, except where law permits. We may transfer it with a lawful business reorganization or sale, with required notice and without reducing your mandatory rights. Forming an LLC later does not silently change the contracting party or eliminate prior obligations.